Settings
Everything you can turn on, connect, or change, in one place. Your website’s words and photos are in Your site.
Just for you
How you hear about new leads
- Email me new leads
Their name, phone, and what it’s about. Their message stays in HQ.
- Text me new leads
We’ll text your mobile when a new lead arrives: their first name, what it’s about, and a link. US numbers. Message and data rates may apply. Reply STOP to stop, HELP for help.
Coming soon. Text alerts start once phone carriers approve our texting registration, usually within a few weeks. New-lead emails and desktop pop-ups work now.
This computer
HQ as an app, with lead alerts
Install HQ on this computer and it opens in its own window with its own icon, like any app. Turn on notifications and a new lead pops up in the corner of your screen. Click it to open the lead. It always runs the latest HQ, with nothing to update.
- Install HQ on this computerInstalled
- New-lead notifications on this computer
First name and what it’s about. The message stays in HQ. When your browser asks, press Allow.
For the whole firm
Your firm’s settings
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Connections
Connect your firm’s Google account once and your monthly report adds the calls, website clicks, and direction requests from your Google Business Profile, and the Google searches your website shows up for. We only read these numbers. We never post, edit your profile, or reply to reviews.
How this worksEverything your firm can turn on, connect, or change, in one place.
- Just for you: turn new-lead emails and texts on or off for yourself. For texts, type your own mobile number and press Save. Texts are marked Coming soon until phone carriers approve our texting registration.
- For the whole firm: each line says where it stands (On, Off, Connected) and opens its page: firm details, your web address, online booking, practice software, follow-up emails, the Spanish site, team, billing, and downloading your data.
- Switches that are simple, like texting callers back after a missed call, work right on this page. Owners and admins can change the firm’s settings.
- This computer: press Install HQ (Chrome or Edge), or in Safari choose File, then Add to Dock. Turn on New-lead notifications and, when your browser asks, press Allow; a new lead then pops up on your screen. Press Send a test to check. It’s set per computer, and only on computers: on your phone, use Text me new leads.